Customer Service Week 2024 Theme. This year’s national customer service week (ncsw) will run from monday 7 to friday 11 october 2024. In 2024, we are celebrating the vital role that customer service professionals play in every organization.

Customer service week is the first full week in october that celebrates the value of customer service and, most importantly, the teams on the frontlines of the customer journey. This year’s theme is “you make the magic happen”!